Last updated: January 2025

1. Acceptance of Terms

By accessing or using the NovoCargo Logistics website and services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree to any part of these terms, please discontinue use of our website and services immediately.

2. Use License

Permission is granted to temporarily download one copy of the materials on NovoCargo Logistics' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials

3. Service Description

NovoCargo Logistics provides comprehensive logistics and supply chain solutions including:

  • Freight forwarding and transportation services
  • Warehousing and distribution solutions
  • Contract logistics and supply chain management
  • Project logistics and specialized cargo handling
  • Customs clearance and trade compliance
  • Technology solutions and tracking services

4. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Use our services only for lawful purposes
  • Comply with all applicable laws and regulations
  • Not interfere with or disrupt our services
  • Respect the intellectual property rights of others

5. Payment Terms

Payment terms for our services are as follows:

  • Payment is due according to the terms specified in your service agreement
  • Late payments may incur additional charges
  • All prices are subject to change with 30 days' notice
  • Refunds are subject to our refund policy
  • You are responsible for any applicable taxes

6. Limitation of Liability

In no event shall NovoCargo Logistics, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

7. Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, NovoCargo Logistics excludes all representations, warranties, conditions and terms relating to our website and the use of this website.

8. Indemnification

You agree to defend, indemnify, and hold harmless NovoCargo Logistics and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

9. Intellectual Property Rights

The service and its original content, features and functionality are and will remain the exclusive property of NovoCargo Logistics and its licensors. The service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

10. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

11. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which NovoCargo Logistics operates, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our service.

14. Force Majeure

NovoCargo Logistics shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, strikes, labor disputes, or any other cause which is beyond the reasonable control of NovoCargo Logistics.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: